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How do I contact Hyundai Motor America? |
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The phone number for HMA Consumer Affairs is 800-633-5151 |
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How do I contact Hyundai Motor Finance Company? |
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The phone number for HMFC is 800-523-4030 |
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Is there a direct dial number to the headquarters in California? |
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Direct dial to Fountain Valley 714-965-3000 |
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What is the Mailing Address for the headquarters? |
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P.O. Box 20850
Fountain Valley, CA 92728-0850
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What is the physical address of the headquarters in California? |
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10550 Talbert Ave
Fountain Valley, CA 92708-6031
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Can I Email Hyundai Consumer Affairs? |
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Customers can Email consumer affairs at: consumeraffairs@hmausa.com. |
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When I called the Ecount number (800) 522-0771, I was asked to enter my account number. What is my account number? |
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When you call Ecount, the telephone IVR will ask you to enter your account number. It is the last seven (7) characters of your VIN starting with a letter followed by 6 digits. |
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I have just purchased a new vehicle and I have not received my survey. How do I get this to fill it out? |
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You can get a new survey if two conditions are met: 1)We can issue a new survey if your vehicle has been registered for less than 60 days and If you are the original owner. Send this information to consumeraffairs@hmausa.com |
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I have a dealer shopping card for the HPC, how do I enquire as to the status for this shopping card? |
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Please call Ecount at 1-800-522-0771. The answering message will prompt the caller to enter their account number followed by the # key. |
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What customer repair expenses are reimbursable? |
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None of the repair expenses are reimbursable since it is the owner's responsibility to maintain their vehicles. |
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Where are the radio codes for my 1994 - 1995 Elantra? |
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Open the glove box, look in the inside left wall behind the open glove box to locate the radio codes. |
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Where are the radio codes on my 1994 - 1995 Accent? |
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Open the glove box, look on the outside right when glove box is open to locate the radio codes. |
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My lock was changed. Do you track the new key code? |
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When locks, cylinders, etc. are changed out, we do not track the new key code. The dealer should put this on the Repair Order. |
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Where can I find radio codes for my 1994 - 1995 Sonata? |
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Open the glove box, look on the outside right when the glove box is open. |
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Where are radio codes on my 1994 - 1995 Excel? |
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Open the glove box, look on the outside left pocket to find the radio codes |
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What are Ecount's hours of operation. Where are they located? |
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Ecount is available to take calls 24 hours per day, 7 days per week. They are located in Conshohocken, Pennsylvania. Their phone number is 1-800-522-0771. |
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Where can I find the radio codes on my 1986 - 1993 Excel/Scoupe? |
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The radio codes can be found under the passenger's side carpeting. |
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If you have not found answers, Please Contact us, you can ask any questions of Hyundai, or you can comments about your vehicle. |
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